Naviagate to "Account" on the header on desktop or the left hambuger menu on mobile & register.
If you cannot see a text box with a send option, click on EXPAND and one should populate into your view.
Submit your inquiries directly through the chat or message feature, and our team will respond promptly.
All your previous conversations, order confirmations and tracking numbers are all stored here in one convenient place.
If you’re new and have questions before becoming a member or placing an order, our chatbot is here to help! We generally get back to you within 1-12 hours! You can ask anything about our products, shipping, safety practices, or how our process works. Our team is ready to provide the information you need, so you can feel confident before signing up. If you feel confident already, smash that Create Account button now and get ready to enter a NEW REALITY!
When we first started sending automated confirmation emails, we quickly ran into issues with major email providers like Google, Microsoft, and Yahoo blocking our messages. Since it’s crucial for you to receive your order confirmations and tracking updates, we came up with a better way to keep you informed.
Now, instead of relying on email, we’ve created a personalized membership panel where you can access all your order details—confirmation messages, tracking numbers, and direct communication with our support team—in one convenient place under “Order Confirmation / Messages”. To get started, simply create an account, and you’ll have full access to everything you need, all in one spot!
