Customers can expect their orders to scan into the Post system in 2-7 business days after they receive a tracking number. ALWAYS TAKE PHOTOS OF VAC SEALED ORDER FOR VERIFICATION IF NEEDED.

Password reset requests only

DO not use for other inquiries

Lost your password?

No problem- we’ve set up a dedicated email to help you regain access.

To request a password reset, please include the following in your email:

Your full name

The email address associated with your account

Once we receive your request, we will send you a new password.

Send your password reset request to :

frpassreset@posteo.com

IMportant:

This email is strictly for password reset requests. Messages about other issues will not receive a response.

For all other inquiries

Please contact us through your dashboard.