ATTENTION CUSTOMERS: ALLOW 10 DAYS Of OF SHIPPING TIME BEFORE REACHING OUT TO CUSTOMER SERVICE ABOUT YOUR TRACKING. MAIL IS SLOW RIGHT NOW, AND WE CAN NOT CHANGE THAT.

Password reset requests only

DO not use for other inquiries

Lost your password?

No problem- we’ve set up a dedicated email to help you regain access.

To request a password reset, please include the following in your email:

Your full name

The email address associated with your account

Once we receive your request, we will send you a new password.

Send your password reset request to :

frpassreset@posteo.com

IMportant:

This email is strictly for password reset requests. Messages about other issues will not receive a response.

For all other inquiries

Please contact us through your dashboard.